Key to reading exercises

Hi,

I'm providing the key to some Reading exercises from our coursebook.

How to complain successfully, p 76-7
3 c
Clive thinks the best way to complain is to write a polite letter.
1 He got some free packs of biscuits.
2 He got a Volkswagen Golf GTI (for his friend)
3 He got 2.000 pounds (the cost of the holiday).
4 His daughters were invited to Heathrow Airport to inspect British Airways' catering facilities.

d
1 Don't lose your temper
2 Write a letter
3 Know who you are writing to
4 Threaten action
5 Don't be too specific
6 Use flattery

The Dragon's Den, p 80-81
4a
1 They are very successful business people
2 The room where they meet the contestants.
3 The contestants make a presentation to the "Dragons", who then ask them questions and decide whether or not to invest in the contestants' business.
4 b
1 C
2 A
3 A
4 C
5 B
6 C

7&8 Revise and Check, p 82-83
1 A       6 B                11 C
2 A       7 A                12 B
3 C       8 C                13 A
4 B       9 B                14 A
5 C       10 C              15 B

VOCABULARY
a 1 terms
2 nursery
3 secondary
4 behave
5 boarding

b 1 on
2 ceiling
3 gate
4 on
5 fireplace

c 1 choice
2 agreement
3 success
4 complaint
5 demonstration
6 retirement
7 qualifications
8 translator
9 scientists
10 explanation

d 1 overtime
2 shifts
3 temporary
4 set
5 self-employed

The importance of doing what you love, p 83
a It is better to do a job that you love than a job which you hate, but pays better.
b
1 DS
2 T
3 F
4 DS
5 DS
6 T

Information overload, p 89
b 1 b   2 c   3 b

The Icon and the Gypsy, p 103
a
1 F
2 T
3 DS
4 DS
5 T
6 T
7 F